At SoftBabies, we strive to provide our customers with the best possible shopping experience. We offer worldwide shipping and hassle-free returns to ensure that you are completely satisfied with your purchase. Please read on to learn more about our shipping and return policies.
Shipping Information
We ship our products to customers worldwide. Our base shipping rate is $6.99. Shipping times may vary depending on your location. For estimated shipping times, please refer to the chart below:
| Region | Estimated Shipping Time |
|---|---|
| North America | 7-15 business days |
| Europe | 7-20 business days |
| Asia | 7-25 business days |
| Other | 10-30 business days |
Please note that shipping times may be delayed due to customs or other factors beyond our control. If you have any questions or concerns about shipping, please contact us and we will do our best to assist you.
Return Policy
We are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns within 30 days of your purchase. To be eligible for a return, the product must be in new and unused condition, and in the original packaging.
To initiate a return, please contact us through our Contact Us page to request a Return Authorization Number (RMA). Once your return has been authorized, you will receive instructions on how to return the product. Please note that you will be responsible for return shipping costs.
Once we receive your returned item, we will inspect it and issue a refund for the purchase price (excluding shipping costs). Refunds will be issued to the original payment method.
Contact Us
If you have any questions or concerns about our shipping and return policies, please don't hesitate to contact us through our Contact Us page. We are always happy to assist you.
Thank you for choosing SoftBabies for your baby textile needs. We appreciate your business.
